Frequently asked questions

What does used-machines.com do?

We are one of the leading online marketplaces for used machinery of all kinds. The many years of experience of the Vogel Communications Group with its industry platform MaschinenMarkt creates a professional and broad offer for you as an interested party. You can send our suppliers an inquiry at any time free of charge and without registration.



Can I sell machines directly to used-machines.com?

No, we do not buy and sell machines ourselves. We are merely the operators of the online marketplace and offer you the opportunity to sell your machines as efficiently as possible.



Do I have to pay commission to used-machines.com when I sell a machine?

No. We will not participate in your sales in any form. You only pay for your advertisements, for interested parties and buyers the marketplace is free of charge.



How can a potential buyer contact me?

Potential buyers can contact you via the contact forumlar. This form is placed in every machine advertisement. In addition, buyers can have your telephone and fax numbers displayed in the advertisement. Therefore, try to provide your contact information as detailed as possible.



How long will my advertisements be published?

You have the choice between a monthly and a yearly advertisement. Both options renew automatically and must be cancelled up to 3 days before the end of the term.



How can I increase the prospects of success of my ad?

The more details you include within the ad, the higher the response to it will be. Advertisements with pictures, technical details, year of manufacture, location and condition generally generate higher traffic than advertisements with incomplete details. Furthermore, your profile should be as informative as possible. In addition, you have the option to place individual machines as Top Machine, these are then promoted separately on our home page.



How can I edit my advertisements?

After logging in, select the item my machines in the profile menu at the top right. You will now see all your listings listed categorically. You can filter them by different categories or search explicitly using the search bar in the top right corner. Select the desired advertisement to edit or delete it. You can find detailed statistics on the individual advertisements under the profile menu item statistics.



What are the payment options?

Currently, you can pay for all entries via the website by credit card, SEPA direct debit or PayPal. For an annual payment method, we also offer purchase on account. During the booking process you can select the desired payment method. If you have any questions, or would like a different payment method, please feel free to contact us via mail or phone.



What does used-machines.com do?

We are one of the leading online marketplaces for used machinery of all kinds. The many years of experience of the Vogel Communications Group with its industry platform MaschinenMarkt creates a professional and broad offer for you as an interested party. You can send our suppliers an inquiry at any time free of charge and without registration.



What advantages does used-machines.com offer me as a buyer?

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Choose from the variety of our machines in different categories and request them from our suppliers free of charge and without obligation. The transaction takes place directly between you and the supplier. We do not charge any commission.



How do I find the right machines for me?

Use the search bar on our start page to find specific machines, terms or destinations. Select the relevant listing to see the details of the machine and contact the supplier. You can also narrow down using the machine categories on the left of the search bar.



Is registration on used-machines.com fee-based?

No. Registration as a buyer on used-machines.com is free of charge for you and offers a number of benefits such as saving your searches, note box, search agent, publication of requests or reminder function for auction dates. To register, simply select the Register button on the top right of the home page and then fill in your registration details. After completing the registration via the button Send registration you will receive a confirmation email from us with an activation link, please click on it. Now you are registered on gebrauchtmaschinen.de and can log in with your registration data at any time.




How do I contact a seller

For this, simply use the contact form in the lower part of the advertisement or the blue button get in touch (top left). For more information as well as phone number and email address of the retailer, select explore machines at the bottom of the listing. You will now be redirected to the profile of the retailer.



How do I find certain dealers directly?

Using our retailer list you can view all dealers individually. To do so, use the name and location search at the top center or click through the retailers by choosing an industry or category.



Can I find other additional services at used-machines.com?

In our service provider database you will find a wide range of additional services from secure payment processing to logistics partners and other service providers. Simply search for your preferred service using the search bar or browse the range of services using the "Branche" and "Keyfacts" categories.



Who can help me with further questions about used-machines.com

For further questions, please feel free to use our contact form at any time. Select your request and send the request by entering your contact details in the form. Usually, your request will be processed within 2 business days.

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