Used Keproma Ag Feeder for sale (9,063)

Condition: used, Year of construction: 2013, operating hours: 11,801 h, functionality: fully functional, total length: 4,500 mm, total width: 1,530 mm, total height: 1,100 mm, overall weight: 1,500 kg, We are offering this used Breuning IRCO SIMAC 50.1 bar feeder, manufactured in 2013. We have a bar loader available: Breuning SIMAG 50.1. It was previously connected to a TWIN 42 machine. Ibedpfxsztqq Re Acpoc Here are some details: Year of manufacture: 12/2013 Operating hours: 11,801.5 hours Accessories: Collets 14, 17, 32, 38, 46 If you have any questions or require further information, please send us a message or call us.

Condition: excellent (used), machine/vehicle number: CUTSTAR74/274, type of input current: three-phase, input voltage: 400 V, For sale: Heidelberg CutStar XL 75, an industrial roll-to-sheet feeding and cutting system designed for integration with Heidelberg Speedmaster XL 75 sheetfed offset printing presses. The CutStar system enables printing materials to be fed directly from rolls, automatically cut into individual sheets, and transferred to the printing press. This solution allows printing companies to use roll-fed materials in sheetfed offset production, helping to optimize material costs and improve production efficiency. The system is offered together with a Corona Plasma Plus surface treatment unit. Technical Specifications * Manufacturer: Heidelberg / Bielomatik Leuze GmbH + Co. KG * Model: CutStar XL 75 * Machine type: Roll-to-sheet feeder and cutter * Year of manufacture: 2011 * Serial number: CUTSTAR74/274 * Power supply: 3 × 400 V * Frequency: 50 Hz * Rated current: 52 A * Connected load: 40 kVA * Supply fuse protection: 100 A * Control voltage: AC 230 V / DC 24 V Included Equipment * Heidelberg CutStar XL 75 roll-to-sheet feeding and cutting system * Corona Plasma Plus surface treatment unit * Electrical control cabinets * Associated components and accessories shown in the photographs Operating History and Condition The system was previously installed on a Heidelberg Speedmaster XL 75 printing press with over 200 million impressions. Ibedpfjz Ny A Hox Acpec The equipment was fully operational and in very good technical condition before dismantling. The entire system was professionally dismantled by Heidelberg Polska technicians, ensuring proper disassembly and preparation for transportation. The equipment is currently dismantled, secured, and stored in our warehouse on transport pallets. Due to its dismantled condition, a live operational demonstration is not currently possible. Additional photographs and technical information can be provided upon request.

Condition: excellent (used), machine/vehicle number: 2069056, Equipment / Additional information: WITH DELIVERY BELT Return belts For 10.5 cm x 14.8 cm envelopes and portrait orientation, the straps should be pushed to the middle conveyor belt Rule: for large envelopes, push the straps out, for small envelopes press the straps (22) inwards. CONNECTION TO PRINTING MACHINE The STENZ FEEDER does not need synchronization. The feeder is guided by the handles the pressure machine and sets the required height with the crank. Important: only when the printing height is set, fix the rear rollers and check the stability. Turn on the machine and start printing. For single sheet feeder printing machines (GTO) adjustable inclination. Efficient printing of envelopes can now begin. Designed for heavy-duty use at maximum printing speeds. Compatible with all 36 x 52 print machines irrespective of the feed system (overlapped/single-sheet feed). - Requires no mechanical alterations to the printing machine - No need for synchronization adjustments as controlled by laser technology - Very short set-up time allows economic use from 1000 envelops upwards - Easy to operate - The design of the feeder results in a forced overlap. The Stenz Feeder is thus not restricted in throughput - A minimum of wearing parts for extremely long service life - Already approved in thousands of different print machines - A Swiss quality product - Designed by printers for printers. Specifications: Speed: Limited by print machine Iodpjw Rvu Djfx Acpjbc Length: 115 cm Width: 50 cm Height: adjustable between Max. format size: 36.5 x 35 cm Max. pass-through width: 36.5 cm Electrical: 230 V, 50 Hz

Condition: ready for operation (used), Year of construction: 2000, SAMSYS MUS 2000 / Bar Feeder Magazine Ibedpfxez Eqwxo Acpec -CE marking -Year of manufacture 2000 -Country of origin: Switzerland -Bar diameter: 5 - 80 mm -Bar length: 250 - 1550 mm -Longitudinal movement: 600 mm -Height adjustment: 775 - 1175 mm Dimensions: L x W x H 2.2 x 1.1 x 1.7 meters / Weight 500 kg Subject to errors and omissions.

Condition: good (used), Year of construction: 2003, functionality: fully functional, machine/vehicle number: 13-230022, Technical characteristics: Core Specifications - Bar Diameter (Round): 6 mm – 50 mm - Bar Diameter (Hexagonal): 6 mm – 45 mm - Bar Diameter (Square): 6 mm – 37 mm Ibedpfoxx Sawjx Acpjc - Bar Length Options: 1200 mm – 3200 mm - Max Feed Speed: 30 m/min - Max Remnant Length: 300 mm - Air Pressure Required: 6.5 – 7.5 bar - Operating Voltage: 230V / 50 Hz - Weight: 1200 kg Design & Features - Guide Channel: Manually interchangeable channels, made from Vulkollan-type plastic for high-speed bar rotation. - Front Steady Block: Interchangeable in 5 mm increments for optimal bar support. - Remnant Management: Allows rear extraction via self-centering extractor or front ejection. - Repositioning System: Optional rail system enables axial or radial displacement of up to 600 mm for lathe maintenance. - Automation: Fully PLC-controlled with brushless motor and digital pneumatic valves for precise speed and thrust adjustment. - Bar Storage: Single-level magazine with 235 mm capacity. # Bar Feeder: FMB Turbo 10-72 XT # AUTOMATIC BAR LOADER FOR LATHES Dimensions - Bar feeder (L×W×H): 3500 × 800 × 1200 mm - Weight: 1200 kg Main Features and Capabilities: - HMI DIGITAL CONTROLLER FOR MANUAL OPERATIONS Machine Status: WORKING

Condition: good (used), Year of construction: 2017, functionality: fully functional, machine/vehicle number: BF17034613, Technical characteristics: Core Specifications: - Bar Diameter (Round): 6 mm – 50 mm - Bar Diameter (Hexagonal): 6 mm – 45 mm - Bar Diameter (Square): 6 mm – 37 mm - Bar Length Options: 1200 mm – 3200 mm - Max. Feed Speed: 30 m/min - Max. Remnant Length: 300 mm - Required Air Pressure: 6.5 – 7.5 bar - Operating Voltage: 230V / 50 Hz - Weight: 1200 kg Design & Features: - Guide Channel: Manually interchangeable, made from Vulkollan-type plastic for high-speed bar rotation. - Front Steady Block: Interchangeable every 5 mm for optimal bar support. - Remnant Management: Rear extraction with self-centering extractor or front ejection. - Repositioning System: Optional rail allows axial or radial displacement up to 600 mm for lathe access. Ibsdsxx Scljpfx Acpoc - Automation: Fully PLC controlled, with brushless motor and digital pneumatic valves for speed and thrust control. - Bar Storage: Single-level magazine, 235 mm capacity. Bar feeder details: TOP Automazione model: FU 352 Semi-automatic Bar Feeder for Horizontal Loading to Lathe (Autonomy depends on bar diameter) Dimensions: Bar feeder (L×W×H): 3500 × 800 × 1200 mm; Weight: 1200 kg Main Features and Capabilities: - Digital HMI controller for manual operations Machine status: - In working condition

Condition: good (used), Year of construction: 2017, functionality: fully functional, machine/vehicle number: BF17034612, Technical characteristics: Core Specifications Bar Diameter (Round): 6 mm – 50 mm Bar Diameter (Hexagonal): 6 mm – 45 mm Bar Diameter (Square): 6 mm – 37 mm Bar Length Options: 1200 mm – 3200 mm Ijdpfx Acoxx Sfajpobc Maximum Feed Speed: 30 m/min Maximum Remnant Length: 300 mm Required Air Pressure: 6.5 – 7.5 bar Operating Voltage: 230V / 50 Hz Weight: 1200 kg Design & Features Guide Channel: Manually interchangeable, made of Vulkollan-type plastic, suitable for high-speed bar rotation. Front Steady Block: Interchangeable every 5 mm for optimal bar support. Remnant Management: Rear extraction via self-centering extractor or front ejection available. Repositioning System: An optional rail system enables axial or radial displacement up to 600 mm for lathe servicing. Automation: Fully PLC-controlled, equipped with a brushless motor and digital pneumatic valves for speed and thrust control. Bar Storage: Single-level magazine with a 235 mm loading capacity. Bar Feeder: TOP Automazione Model FU 352 SX SEMI-AUTOMATIC BAR FEEDER FOR HORIZONTAL LOADING TO LATHE (AUTONOMY DEPENDS ON BAR DIAMETER) Dimensions Bar Feeder (L×W×H): 3500 × 800 × 1200 mm; Weight: 1200 kg Main Features and Capabilities: DIGITAL HMI CONTROLLER FOR MANUAL OPERATIONS Machine Status: OPERATING

Condition: used, Year of construction: 2003, functionality: fully functional, machine/vehicle number: 13-230021, Technical characteristics: Core Specifications: - Bar Diameter (Round): 6 mm – 50 mm - Bar Diameter (Hexagonal): 6 mm – 45 mm - Bar Diameter (Square): 6 mm – 37 mm - Bar Length Options: 1200 mm – 3200 mm - Max Feed Speed: 30 m/min - Max Remnant Length: 300 mm Isdpfjxx R S Esx Acpsbc - Required Air Pressure: 6.5 – 7.5 bar - Operating Voltage: 230V / 50 Hz - Weight: 1200 kg Design & Features: - Guide Channel: Manually interchangeable, manufactured from Vulkollan-type plastic for optimal bar rotation at high speeds. - Front Steady Block: Interchangeable in 5 mm increments for precise bar support. - Remnant Management: Supports rear extraction via self-centering extractor or front ejection. - Repositioning System: Optional rail system enabling axial or radial displacement up to 600 mm for lathe servicing. - Automation: Complete PLC control with brushless motor and digital pneumatic valves for feed speed and thrust regulation. - Bar Magazine: Single-row magazine with a 235 mm load capacity. # Bar feeder: FMB Turbo 10-72 XT # AUTOMATIC BAR LOADER FOR LATHES Dimensions: - Bar feeder (L×W×H): 3500 × 800 × 1200 mm - Weight: 1500 kg Main Features and Capabilities: - HMI digital controller for manual operation Machine status: WORKING

Condition: used, Year of construction: 2012, functionality: fully functional, control type: PLC-controlled, actuation type: electric, bar diameter (min.): 6 mm, bar diameter (max.): 50 mm, power: 2 kW (2.72 HP), input voltage: 400 V, Bar feeding system by Irco Breuning Simag 50.1R 3000 Isdpfxszz Hube Acpsbc bar lengths up to 3000 mm maximum capacity 50 mm guide rods of 15, 22, 30, 45 mm various collets

Condition: ready for operation (used), Year of construction: 2008, functionality: fully functional, machine/vehicle number: 200711, compressed air connection: 6 bar, type of input current: AC, Equipment: documentation/manual, Bührs (W+D) BB700 16K inserting system with Müller Apparatebau cut-sheet front end, built 2008. Currently in daily production at our site in Barnstaple, North Devon, UK. Viewing under power available by appointment. MACHINE DETAILS - Model: Bührs BB 700 16K, serial no. 200711, built 2008 - Speed: up to 16,000 mailpieces per hour (single page) - Total mailpieces: 25,932,497 (September 2026). Individual feeder counts available on request. - Feeders: 8 insert stations (7 x RF2 rotary, plus RF2K friction feeder on station 8) and envelope feeder - Envelope sizes: C4, C5 and DL - Integrity: Lake Image Systems camera reading system (v02.06.27) with 4 cameras fitted for full matching: one on the Müller front end, two on insert stations and one on the envelope station. Capacity for up to 8 cameras. Lake camera PC runs Windows XP; standalone operation recommended. - Software: W+D BSC 3.0 (03_03_24_00), Inserter 03_02_63_00, Bührs IBC controller 2.4.2.0 - Delivery conveyor included - Power: 400/230 V three-phase + N + PE, 50 Hz, 11.4 kVA total load, 25 A max fuse (BB700 plate rated 5 kW) - Compressed air: 6 bar filtered, 945 Nl/min MÜLLER FRONT END (model / serial) - Cut sheet feeder: 6687c / 54787 - Transport unit: 6995c / 57255 - Spacer: 6975c / 57230 - Accumulator C4: 6999c / 61322 - Accumulator C5: 6895c / 55307 - Folders: 6826c / 58116 and 6822c / 57630 - Exit transports: 6989c / 57997 and 6815c / 58037 CURRENT CONFIGURATION The line has been modified from the original OEM layout (original June 2011 W+D drawing included in the pictures for reference only): - One RF2 feeder station added (original: 6 x RF2 + 1 x RF2K) - Müller front end reconfigured with folders and a C5 accumulator added - Turnover belt section, MT100 mailtable, distance module and eject gate removed. Output leg now approx. 3.5 m (originally 7.5 m). - Power and air figures are taken from the original drawing, which included the removed modules, so actual demand is likely to be lower. Please confirm as-installed dimensions on site before planning installation or transport. Ijdjz Iy Tnepfx Acpsbc SERVICE AND MAINTENANCE - Annual service by BW Converting, most recently August 2026, including a rebuild of the crossover section - Accumulator EPROM upgrade fitted January 2026 - Maintained in-house by our own engineering team, with daily safety checks and weekly, monthly and quarterly PMs against documented checklists - Full CMMS maintenance history available from August 2024 - All manuals available, in physical and digital copies REMOVAL Collection only. The buyer is responsible for decommissioning, removal and transport. We do not arrange decommissioning or delivery.

Condition: used, Year of construction: 2015, functionality: fully functional, machine/vehicle number: BF15063530, Technical Characteristics: Core Specifications - Bar Diameter (Round): 6 mm – 50 mm - Bar Diameter (Hexagonal): 6 mm – 45 mm - Bar Diameter (Square): 6 mm – 37 mm - Bar Length Options: 1200 mm – 3200 mm Ibodpfjxx R Nqsx Acpoc - Max Feed Speed: 30 m/min - Max Remnant Length: 300 mm - Air Pressure Required: 6.5 – 7.5 bar - Operating Voltage: 230V / 50 Hz - Weight: 1200 kg Design & Features - Guide Channel: Manually interchangeable, made of Vulkollan-type plastic for high-speed bar rotation. - Front Steady Block: Interchangeable every 5 mm for optimal bar support. - Remnant Management: Offers rear extraction via self-centering extractor or front ejection. - Repositioning System: Optional rail system allows axial or radial displacement up to 600 mm for lathe servicing. - Automation: Fully PLC controlled with brushless motor and digital pneumatic valves for speed and thrust regulation. - Bar Storage: Single-level magazine with a 235 mm load capacity. Bar Feeder: TOP Automazione Model: FU 352 - Dimensions (L×W×H): 3500 × 800 × 1200 mm - Weight: 1200 kg Main Features and Capabilities: - HMI digital controller for manual operations. Machine Status: WORKING - Set of guide channels and accessories for bar clamping worn - Set of bearings for pusher head worn

Condition: excellent (used), Year of construction: 2002, functionality: fully functional, Manufacturer: REMUND AG (Switzerland) Type: Vacuum packaging machine Capacity: 1–4 bags/cycle Year of manufacture: 2002 Workstations: 2 Isdpfx Asz Hdbtecpsbc Products: Cheese, meat, and other large-format food products Equipped with modified atmosphere packaging (MAP) PLC: Siemens S7 Condition: very good and fully functional

Condition: excellent (used), Year of construction: 2013, operating hours: 2,500 h, functionality: fully functional, machine/vehicle number: R1203433 Pos 1000, overall weight: 365 kg, rotor diameter: 400 mm, rotor width: 320 mm, opening width: 340 mm, input voltage: 400 V, power: 22 kW (29.91 HP), A very robust hammer mill from Alpine with grate bars for crushing soft to medium-hard materials. The mill is supplied with an inlet hopper and a device for pneumatic extraction. A control panel is not included. Machine data: 365 kg; 2800 RPM, 22 kW Ibodpfx Aezl E N Eocpsc Rotor 400x320 mm, cast iron rotor, inlet 340x150 mm, Design with grate bars 4 rows of hammers, 5 hammers per row The machine was in operation at an R&D center in Israel. As the company now operates a production facility in the Netherlands, the R&D center will be closed. The machines will be transported to Europe at the owner's expense and can be delivered EXW at a port or at the production facility in the Netherlands. The details for optimal transport need to be clarified. The machine price does not include packaging on a pallet.

Condition: good (used), Year of construction: 2015, functionality: fully functional, machine/vehicle number: BF15063528, Technical characteristics: Core Specifications: - Bar Diameter (Round): 6 mm – 50 mm - Bar Diameter (Hexagonal): 6 mm – 45 mm - Bar Diameter (Square): 6 mm – 37 mm - Bar Length Options: 1200 mm – 3200 mm - Max. Feed Speed: 30 m/min - Max. Remnant Length: 300 mm - Required Air Pressure: 6.5 – 7.5 bar - Operating Voltage: 230V / 50 Hz - Weight: 1200 kg Design & Features: - Guide Channel: Manually interchangeable, made from Vulkollan-type plastic for high-speed bar rotation. - Front Steady Block: Interchangeable every 5 mm for optimal bar support. - Remnant Management: Rear extraction with self-centering extractor or front ejection. - Repositioning System: Optional rail allows axial or radial displacement up to 600 mm for lathe access. - Automation: Fully PLC controlled, with brushless motor and digital pneumatic valves for speed and thrust control. - Bar Storage: Single-level magazine, 235 mm capacity. Bar feeder details: TOP Automazione model: FU 352 Iodpfjxx Si Eex Acpjbc Semi-automatic Bar Feeder for Horizontal Loading to Lathe (Autonomy depends on bar diameter) Dimensions: Bar feeder (L×W×H): 3500 × 800 × 1200 mm; Weight: 1200 kg Main Features and Capabilities: - Digital HMI controller for manual operations Machine status: - In working condition

Condition: excellent (used), functionality: fully functional, KUVERTANLEGER Wahli Feeder . Ijdpfoupmzqsx Acpobc

Condition: like new (used), Year of construction: 2022, functionality: fully functional, volume flow: 70 m³/h, screw conveyor length: 18,500 mm, total height: 21,000 mm, ejection height: 19,600 mm, Conveyor system for dry sawdust or other bulk materials This conveying system was designed for filling silos with sawdust for a pellet production plant. It is in its original packaging and has never been installed or put into operation. It was stored in a dry and enclosed warehouse. Overall height: approximately 21 m Conveying capacity for dry sawdust: 70 m³/hour Drive power: 7.5 kW The photo shown is for illustrative purposes only. Ibsdpfsz Ngtxsx Acpec

Year of construction: 1997, operating hours: 30,000 h, condition: used, functionality: fully functional, OVERHAUL in 2022 New reinforced table – 660x960mm No support leg /it is available for mounting, but the program needs to be updated/. It has a new controller and can operate in sheet feeding mode. Price: 80,000 PLN Below are the specifications: Effective forming area 650 x 950mm Table stroke 300 mm Film width Up to 700 mm Installed power 15 kW Heating panel power 13 kW Pneumatic table lifting 0.4 MPa Compressed air consumption 5 m3/h Thickness of forming material 0.15-6mm Performance in cycles per hour 40 - 100 Weight approx. 250kg Dimensions: depth x width x height 1250mm x 2230mm x 2040mm Isdpfx Aszt Sukjcpjbc

Condition: good (used), Year of construction: 1999, functionality: fully functional, 1 x Bar feeder Iemca CH 220/32 Year of manufacture: 1999 Bar machining diameter: 2 - 20 mm Bar length: 3200 mm Built-in channel: 16 mm Previously used with a CNC long turning lathe Star SA 16 Ibodpez Hpnfefx Acpsc The bar feeder can be inspected at our warehouse at any time.

Condition: ready for operation (used), Year of construction: 1992, functionality: fully functional, machine/vehicle number: 76-1302, overall weight: 7,900 kg, input voltage: 380 V, input frequency: 50 Hz, Schneider CNC die-cutting machine, Type 2032, with vibrating table, Type 3041 For sale is a high-performance CNC die-cutting machine from the Swiss quality manufacturer Schneider Maschinenbau AG, including a vibrating table, Type 3041. The system is ideally suited for processing and die-cutting cardboard, corrugated cardboard, and packaging materials. Thanks to its robust industrial design, the precise NUM-750 CNC control system, and the automatic material handling, the machine still offers an economical solution for many packaging and display applications today. Technical data, Schneider Type 2032 Year of construction: 1992 CNC control: NUM 750 Power: 28 kW Voltage: 380 V / 50 Hz Operating pressure: 100–240 bar Machine weight: approx. 7,900 kg Swiss Made Vibrating table, Type 3041 Year of construction: 1986 Power: 3 kW Weight: approx. 1,600 kg Equipment CNC-controlled die-cutting system Hydraulic clamping system Automatic material feed Pneumatic hold-down devices Includes vibrating table Extensive conveying and feeding system Iodpfx Asz R Dncscpebc Condition The machine comes from industrial use and can be inspected by appointment. Sale includes all existing system components as shown in the photos. Total weight of the system: approx. 9.5 tons Inspection possible at any time by arrangement. Loading and transport are the responsibility of the buyer.

Condition: used, Year of construction: 2020, Erosion machine Sodick AQ 327L, year of manufacture 2006 Erosion machine Sodick AG 60L, year of manufacture 2020 Ibedpjzcmktofx Acpjc

Year of construction: 2001, condition: used, Water consumption per cycle: 35/40l, electrical connection: 36A, connected load: 22.5kW, length: 640mm, width: 640mm, height: 640/1000mm, an on-site inspection is possible. Ibedez S Ivtopfx Acpoc

Condition: used, RETSCH Ultra Centrifugal Mill / Laboratory Mill / Fine Grinding RETSCH ZM 200 Ultra Centrifugal Mill incl. DR 100 dosing unit and extensive accessories For sale is a used ultra centrifugal mill from the manufacturer RETSCH, including a DR 100 dosing unit and extensive accessories as shown in the pictures. The ZM 200 is suitable for rapid fine grinding of various materials and for use in laboratories, research, development, and quality control. Technical data ZM 200: Manufacturer: RETSCH GmbH Type: ZM 200 Equipment type: Ultra Centrifugal Mill Power connection: 1~ 200–240 V Frequency: 50/60 Hz Power according to nameplate: 1100 W Current consumption: 12 A Dimensions (L × W × H): approx. 515 × 410 × 365 mm CE marking Dosing unit: RETSCH DR 100 Dosing unit for controlled material feed with adjustable dosing speed Interfaces ZM 200: Connection for DR 100 RS232 RS485 Equipment: RETSCH ZM 200 Ultra Centrifugal Mill RETSCH DR 100 dosing unit Digital control and display panel Feeding hopper Collection container Rotor / grinding tool as shown in the pictures Numerous ring sieves / sieve inserts in various designs Several hoppers and stainless steel parts Further extensive original RETSCH accessories as shown in the pictures Application areas: Laboratory and research Fine grinding Sample preparation Material testing Quality control Research and development Scope of delivery: 1 × RETSCH ZM 200 Ultra Centrifugal Mill 1 × RETSCH DR 100 dosing unit 1 × Operating manual ZM 200 1 × Operating manual DR 100 Feeding hopper Collection container Rotor / grinding tool as shown in the pictures Numerous ring sieves / sieve inserts Various hoppers, containers and accessories Further accessories as shown in the pictures Iodjzxqhyopfx Acpobc Weight approx. 45 kg Condition: Used Signs of wear The table shown in the photos and other items not explicitly mentioned are not included in the sale. Shipping or freight forwarding possible. Subject to change, errors and prior sale. We are happy to answer further questions by telephone.

Condition: used, Year of construction: 1995, max. weight 60 kg; min. weight 0,4 kg. Iedsz R Dlhepfx Acpjbc

Condition: new, New Conveyor with overhead feeder hopper Both units are mobile on castors Ibjdpowd Nthefx Acpsc Feeder hopper with opening end door, adjustable exit gate to conveyor Feeder hopper dimensions 800mm x 740mm x 600mm deep Conveyor belt dimensions 1800mm x 230mm W x 1260mm H Conveyor height is adjustable VFD on conveyor drive

Condition: excellent (used), Year of construction: 2009, functionality: fully functional, machine/vehicle number: 770155, spindle bore: 42 mm, spindle speed (max.): 7,000 rpm, We are offering this very well-maintained INDEX C100 multi-spindle automatic lathe with an Index MBL bar feeder and fine cleaning system, manufactured in 2009. Iedpfx Ajz E Ikpjcpobc If you have any questions or require further information, please do not hesitate to contact us via message or by phone.